CTG Report: 2021 IT Spending, Focus, and Support Plan Trends

Despite continued uncertainty, IT leaders embrace transformation.

2020 has been a year in which strategy has often had to take a backseat to shifting priorities due to a very disruptive COVID-19 environment. As the year draws to a close, organizational leaders are planning for next year despite an uncertain outlook by embracing the newfound flexibility and cost savings resulting from remote-based work and furthering their digital transformation plans.

CTG asked leaders across multiple industries in North America and Europe to share their 2021 priorities, including the digital transformation initiatives they are focusing on and what they see ahead.

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