Health Solutions

CTG specializes in providing full lifecycle IT solutions and support for hospitals and other healthcare-related organizations. Clients rely on us to help evaluate and select the right technology solution, implement and integrate Electronic Health Records (EHRs) and other clinical and IT systems, and maintain systems.

CTG’s Health Solutions offerings cover four core service areas:

• Advisory: We assist clients with evaluating and selecting the right solutions. Through workshops and interviews with doctors, nurses, and board members, we document their business requirements, then provide an overview of potential vendor solutions, create RFI/RFP, and support them in making the best decisions for their organization.
• Implementation: CTG is a market leader in the implementation of EHR systems. In addition to our strategic partnership with UZ Brussel—which includes performing all implementations of their EHR system, Primuz, in partner hospitals—we have successfully implemented EHRs for many other clients. Our consultants’ extensive knowledge of the EHR market and healthcare domain ensures success in managing the full lifecycle of an EHR system and other healthcare information systems. We also implement other IT systems custom software for healthcare providers.
• Integration: We provide in-depth technical expertise in the area of healthcare integration. CTG offers technical solutions for enterprise application integration to exchange data between medical applications, as well as medical device integration solutions.
• Support: Our healthcare support centers in Brussels and Luxembourg provide professional technical and application support (1st, 2nd, and 3rd line) for various healthcare IT platforms and vendor solutions. CTG’s Healthcare IT Service Desk agents support hospital IT personnel, doctors, and nurses on the frontlines, and we offer several support models such as 24x7, VIP support with strong SLA commitments.