Support of health systems and applications
Skilled service desk up to 24/7 with strong SLA commitments
Our healthcare support centres in Brussels and Luxembourg provide professional technical and application support for different IT health platforms and vendor solutions. Customers reaching out to our IT health service desk are IT personnel of hospitals as well as doctors and nurses experiencing issues with their system.
Our IT health support agents provide technical support (1st, 2nd and even 3rd line support) as well as application support. Backed by years of experience in health care, they are perfectly able to assess the business impact of a reported issue. We offer several support formulas such as 24/7 and VIP support with strong SLA commitments.