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CTG’s Process Assessment and Improvement consultants are some of the leading experts in the ITIL4 framework and work with our clients to assist in determining where change is necessary. Afterwards they work through the change process to ensure continuous improvement.

Increasing your efficiency and consistency through proper Process Management is critical to providing Value

We work with you to analyze your processes in order to define and propose specific improvement tracks, in view of your current and future needs and requirements. CTG combines market best practices and standards, enhanced with our real-life experience and hands-on approach.

  • Ctg Icon Performance

    Focus on Value

  • Ctg Icon Risk

    Increased Efficiency and Productivity

  • Ctg Icon Operations

    Working, Documented Processes

  • Ctg Icon Advantage

    Foundation for Automation

  • Ctg Icon Safety

    Reduced Costs

  • Ctg Icon Security

    Increased Safety, Security and Compliance

CTG'S Process Assessment and Improvement Solution

We ensure all stakeholders involved speak the same process language, and have the same understanding of the process at hand. Capturing it through industry standard notation forms (BPMN) and using supporting products, we provide a clear status of your 'As-Is' situation and enable improvements through pragmatic actions.  

  • Ctg Icon Process

    Process Assessment

    Ensures a clear, common understanding of specific current processes

    • Process analysis
    • Stakeholder involvement
    • Understanding value
    • Industry standard documentation
    • Cost transparency
    • Flow visibility
    • Foundation for automation
  • Ctg Icon Storage

    Process Improvement

    Drives towards value through clearly defined actions:

    • Focusing on value first
    • Pragmatic, tangible list of improvements
    • Starting from where you are
    • High adoption rate through gamification
    • Measurable, tangible success
  • Ctg Icon Analytics

    Maturity Assessment

    Enables growth through transparency:

    • Focus on the bigger picture
    • Long-term horizon
    • Roadmap and strategy leading to sustainability

Our strong, strategic partnerships have allowed us to better serve the needs of our clients for more than 50 years.

Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.

Let’s discuss

How CTG can help with your next strategic initiative.

Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.

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